PAYMENT & FAILURE

Please find below a list of payment options available with Sip N Savor .

Payment Option

Razor Pay Available

COD Payment is not available at present

Payment Failure

If you have made a successful payment and have not received an order confirmation, please follow the below steps.

If you successfully made the payment and not been diverted back to a website, please email the screenshot along with payment details to snsavor@gmail.com

If the payment had been deducted from your bank account/credit card but reflected as failed on our payment gateway, please email us the screenshot of the statement with your transaction date/time and details.

Confirmation received from Payment Gateway would be final.

General Condition

In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:

Was delivered in a physically damaged condition

Is different from what was ordered

Should be informed within 6hrs post-delivery to Sip N Savor  team

Return Acceptance Condition

Wrong Order

Wrong Product

Product doesn’t matches the information shown on the website

Damaged Shipment / Return in Case of Tampered Packaging – Customer should take pictures and share it with us within the above given time frame.

Return Rejection

If product original packaging has been opened

If the product has been opened

If the product is used

If the product is damaged due to poor handling by the customer

If the product has been replaced with some other product while returning

Refund

After the return is accepted the refund is processed within 5 to 10 working days.

Refunds above Rs 15,000 can take up to 10 to 15 days to process.

The refund would be made directly to the customer’s Bank Account or original payment method

ORDER CANCELLATION

Order cannot be cancelled 

Order can be cancelled if delayed beyond 90 days.

Seller’s can cancel an order on account of non-availability of stock or any other reason

Sip N Savor  / Seller can cancel an order in case of natural calamities, strike or unforeseen condition

Covid19 Outbreak Update – For policy update, please refer to Covid Notice.

Any type of misbehaving with our delivery professional would lead to suspension of your account and order cancellation.

PROMOTIONS

Offers are open for residents of India only.

Offers are not transferable.

Employees of Seller / Sip N Savor and its affiliates/subsidiaries, associated agencies, participating operators and their immediate family members and relatives are not eligible for the offers.

Offers cannot be clubbed together.

The promotions are governed by the laws of India and any disputes arising out of these are subject to the jurisdiction of the courts of Delhi only.

Failure by Sip N Savor /Seller to enforce any of these rules in any instance(s) shall not give rise to any claim by any person.

SHIPPING & DELIVERY

Please find enclosed herewith Sip N Savor basic shipping & delivery terms.

Shipping Cost

Product might have additional shipping cost.

Shipping Policy

Once the order is Confirmed and Payment is Done

–       We dispatch the products and intimate you through e-mail.

–       The products will be delivered within 2-3 Business days within Tamilnadu and

         4-5 business days outside Tamilnadu.

–       International shipments depend on the quantity and the Country to be Shipped.

         To place an International order WhatsApp +917373733996.

RETURN SHIPPING & DOCUMENTATION

Return Shipping

Return Shipping is only available if the seller uses Sip N Savor ’s logistic network

Return Shipping is available based on return pickup availability on your Pin code

Return Packaging

It is the customer’s responsibility to either pack the product in original shipped packaging or use steady packaging for shipping to ensure the product is not damaged during transit.

PRODUCTS

In case you have received an expired product, report it to Sip N Savor  team at snsavor@gmail.com.com within 6hrs of delivery with the pictures of the product and area highlighting the batch no & manufacturing date.

USER-GENERATED CONTENT

Please find below the terms for user-generated content.

What can I contribute?

You can list your FREE Profile on Sip N Savor   (after formal approval by the Sip N Savor  team)

You can contribute recipes, blogs, tips, etc on our platform.

Basic Guideline for Contribution

Post high-quality images for profile, gallery, recipes & blog.

Do not post any watermark images or content on Sip N Savor  .

You must own and have rights to content that you publish on Sip N Savor  .

Do not upload any unsolicited or unauthorized advertising, promotional materials, contact information, spam, or other forms of solicitation.

Do not violate any applicable law or regulation.

For terms & conditions for User Generated Content, please refer to the Sip N Savor  website terms & conditions.