PAYMENT & FAILURE
Please find below a list of payment options available with Sip N Savor .
Razor Pay Available
COD Payment is not available at present
If you have made a successful payment and have not received an order confirmation, please follow the below steps.
If you successfully made the payment and not been diverted back to a website, please email the screenshot along with payment details to firstname.lastname@example.org
If the payment had been deducted from your bank account/credit card but reflected as failed on our payment gateway, please email us the screenshot of the statement with your transaction date/time and details.
Confirmation received from Payment Gateway would be final.
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
Was delivered in a physically damaged condition
Is different from what was ordered
Should be informed within 6hrs post-delivery to Sip N Savor team
Return Acceptance Condition
Product doesn’t matches the information shown on the website
Damaged Shipment / Return in Case of Tampered Packaging – Customer should take pictures and share it with us within the above given time frame.
If product original packaging has been opened
If the product has been opened
If the product is used
If the product is damaged due to poor handling by the customer
If the product has been replaced with some other product while returning
After the return is accepted the refund is processed within 5 to 10 working days.
Refunds above Rs 15,000 can take up to 10 to 15 days to process.
The refund would be made directly to the customer’s Bank Account or original payment method
Order cannot be cancelled
Order can be cancelled if delayed beyond 90 days.
Seller’s can cancel an order on account of non-availability of stock or any other reason
Sip N Savor / Seller can cancel an order in case of natural calamities, strike or unforeseen condition
Covid19 Outbreak Update – For policy update, please refer to Covid Notice.
Any type of misbehaving with our delivery professional would lead to suspension of your account and order cancellation.
Offers are open for residents of India only.
Offers are not transferable.
Employees of Seller / Sip N Savor and its affiliates/subsidiaries, associated agencies, participating operators and their immediate family members and relatives are not eligible for the offers.
Offers cannot be clubbed together.
The promotions are governed by the laws of India and any disputes arising out of these are subject to the jurisdiction of the courts of Delhi only.
Failure by Sip N Savor /Seller to enforce any of these rules in any instance(s) shall not give rise to any claim by any person.
SHIPPING & DELIVERY
Please find enclosed herewith Sip N Savor basic shipping & delivery terms.
Product might have additional shipping cost.
Once the order is Confirmed and Payment is Done
– We dispatch the products and intimate you through e-mail.
– The products will be delivered within 2-3 Business days within Tamilnadu and
4-5 business days outside Tamilnadu.
– International shipments depend on the quantity and the Country to be Shipped.
To place an International order WhatsApp +917373733996.
RETURN SHIPPING & DOCUMENTATION
Return Shipping is only available if the seller uses Sip N Savor ’s logistic network
Return Shipping is available based on return pickup availability on your Pin code
It is the customer’s responsibility to either pack the product in original shipped packaging or use steady packaging for shipping to ensure the product is not damaged during transit.
In case you have received an expired product, report it to Sip N Savor team at email@example.com within 6hrs of delivery with the pictures of the product and area highlighting the batch no & manufacturing date.
Please find below the terms for user-generated content.
What can I contribute?
You can list your FREE Profile on Sip N Savor (after formal approval by the Sip N Savor team)
You can contribute recipes, blogs, tips, etc on our platform.
Basic Guideline for Contribution
Post high-quality images for profile, gallery, recipes & blog.
Do not post any watermark images or content on Sip N Savor .
You must own and have rights to content that you publish on Sip N Savor .
Do not upload any unsolicited or unauthorized advertising, promotional materials, contact information, spam, or other forms of solicitation.
Do not violate any applicable law or regulation.
For terms & conditions for User Generated Content, please refer to the Sip N Savor website terms & conditions.